🔐 PALTAN PRIVACY POLICY
Version 2.0
Effective Date: Jan 2026
Last Updated: Sep 2026
1. INTRODUCTION
Paltan (“we”, “our”, “us”) is an independently developed mobile application.
By using the App, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree, please discontinue use of the App.
2. INFORMATION WE COLLECT
A. Information You Provide
- Full name
- Email address
- Phone number
- Profile photo
- Bio information
- Emergency contact name and phone number (optional — see Section 4A for exactly when and to whom this becomes visible)
- Trip chat messages, including edits and deletions (a deleted message's text is cleared, but its existence and timestamp are retained so conversation history stays coherent for other members)
- Expense entries and settlement records
- Trip photos ("Memories") you upload
- Receipt/bill photos attached to expenses
You are solely responsible for the accuracy of the information you provide.
B. Location Data (If Enabled)
- Real-time GPS location may be collected
- Location, and the approximate distance/relative position computed from it, is visible only to current members of the same trip
- Can be turned off anytime
- Not tracked outside active sessions — Paltan does not store a historical trail of your movements, only your most recent position while a trip is active
By enabling location sharing, you acknowledge:
- GPS may be inaccurate
- Connectivity interruptions may occur
- Depends on third-party infrastructure
- We are not liable for inaccurate or delayed location data
C. Pre-Trip Checklist (Not Collected)
The optional pre-trip packing checklist is stored only in local storage on your own device. It is never transmitted to, or stored by, Paltan or any trip member.
D. Subscription & Payment Data
Paltan is currently free to use, with no paid subscription offered. This subsection applies only if and when paid features are introduced in the future.
- Subscription status
- Transaction identifiers
- Billing confirmations
Payments would be processed by Google Play Store or Apple App Store.
We do not store credit/debit card details.
E. Automatically Collected Data
- Device information
- IP address
- Log data
- Usage statistics
- Crash reports
- Diagnostic analytics
3. HOW WE USE YOUR INFORMATION
- Create and manage your account
- Enable trip features
- Calculate expenses
- Enable chat, location sharing, and the SOS alert feature
- Show recognition badges based on your completed trip count
- Improve performance
- Detect fraud
- Provide support
- Manage subscriptions
- Comply with legal obligations
We do not sell personal data.
4. DATA SHARING
We may share data with:
- Firebase (authentication, storage, database)
- Payment processors (Google / Apple)
- Analytics providers
- Cloud infrastructure providers
- Legal authorities (when required)
Within the App, your profile and trip data are visible to trip participants.
Trip photos ("Memories") and receipt photos you upload are visible to current and past members of that trip.
By joining a trip, you consent to this visibility.
4A. SOS Alerts & Emergency Contact Visibility
When you send an SOS alert, the following becomes visible to, and directly callable by, every other current member of that trip for as long as the alert remains active:
- Your live location at the time you sent the alert
- Your phone number
- If saved on your profile, your emergency contact's name and phone number
By saving an emergency contact to your profile, you confirm you have that person's consent to share their details with your trip group in this circumstance, and to being contacted by trip members during an SOS. Do not save an emergency contact's details without their permission.
See our Terms & Conditions, Section 5, for the full disclaimer on the SOS feature's limitations.
5. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Paltan is not liable for:
- Travel accidents, injury, or death
- User disputes, or the acts or omissions of other users
- Financial disagreements
- GPS inaccuracies
- Failure, delay, or non-delivery of any notification or alert, including SOS alerts
- Reliance on the SOS feature or any emergency-related feature
- Data errors
- Third-party service issues
You use the App at your own risk.
6. ASSUMPTION OF RISK
Paltan is a digital coordination tool only.
We do NOT:
- Provide transportation services
- Guarantee safety
- Verify identities
- Vet, screen, or verify who joins a trip via a shared trip code
- Monitor real-world interactions
A trip code can be shared with, and used to join a trip by, anyone who receives it. You are solely responsible for who you share a trip code with. All real-world travel, in-person meetings, and financial decisions are made at your sole discretion and risk.
7. INDEMNIFICATION
You agree to use the App responsibly. We are not responsible for misuse, disputes between users, or in-person interactions between users.
8. DATA SECURITY
We use industry-standard security practices.
- No system is completely secure
- Data transmission risks exist
- You must safeguard your credentials
9. DATA RETENTION
We retain data while accounts remain active.
- Trip photos ("Memories") are automatically deleted 15 days after upload
- Receipt photos attached to an expense are retained for as long as that expense record exists
- SOS alerts remain visible to trip members until resolved by the sender, and expire automatically from active display after a bounded window regardless
- Profile data may be removed upon deletion
- Trip data may remain for integrity
- Legal retention may apply
10. INTERNATIONAL DATA TRANSFERS
Your data may be processed outside your country. By using the App, you consent to this.
11. DISPUTE RESOLUTION & GOVERNING LAW
This Privacy Policy is governed by the laws of India. Any dispute arising from this Policy shall first be attempted to be resolved informally via support@paltan.app, and if unresolved, shall be subject to the arbitration and jurisdiction provisions in our Terms & Conditions.
12. POLICY UPDATES
We may update this policy anytime. Continued use means acceptance.
13. CHILDREN’S PRIVACY
This App is strictly for users 18+. Accounts violating this may be removed and associated data deleted.
14. ACCOUNT DELETION
You may request deletion by:
- Emailing: support@paltan.app
15. CONTACT
For privacy inquiries:
support@paltan.app